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Serving Customers in Florida and South Georgia • Open Everyday 8am-4pm EST


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Free Pick up at our partner location, or Flat Rate Delivery Availalbe for Florida and South Georgia

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F.A.Q & Contact Information

Our Products

What are your business hours?

Our website accepts orders 24 / 7. Our customer service rep are available Monday – Friday from 8 am to 4 pm EST.

How much does a metal roof cost?

Our prices are clearly listed on our website. Every order is produced to-order, and every home / project is unique. Our website includes information on how to measure your roof, and with each product you select, our site will automatically recommend certain cross products so you can build your order with all that you need for your project. If you have a question, reach our to our friendly customer service staff.

Does a metal roof attract lighting?

No, a metal roof will not make lightning more likely to strike, but it may make a lightning strike less dangerous if it occurs. A conductive metal roof gives lightning a low-resistance path to the earth.

Do metal roofs protect against hail?

Unlike shingles, a metal roofing panel won’t “break” due to a significant hail event. We do offer two options of thickness for our Tuff Rib panels. Our 26 GA panels are thicker than our 29 GA panels and can withstand quite a punch.

How can I order with my TAX EXEMPT status?

Tax Exempt? No problem. There are three easy steps before placing your order to take advantage of your Tax Exempt status.

If you already have a customer account set up, just go to the second step.

First, from our main menu, go to “My Account” under “My Orders,” then under “Register” enter your email address to begin the registration process.

Next, once your customer account is set up, email a valid PDF copy of your Tax Except status to support@buymetalroofingdirect.com, and be sure to send that copy from the email address you used to set up your Tax Exempt account.

Finally, our support team will review your paperwork and if all is in order, they will designate your customer account as Tax Exempt and then you’ll be able to place your first order. Please reach out if you have any questions. 877-893-5449

Can I install a metal roof myself?

The majority of our customers are DIY customers, so yes, absolutely. We try to supply for you on our site all the basic information you’ll need to know should you choose the take on the project yourself.

Are metal roofs loud when it rains?

For a residential roof, metal roofs are no louder than shingles as per what our customers tell us after having installed a new metal roof.

Are metal roofs hot?

Metal roofing reflects heat during the day, releases heat at night, and these thermal properties help keep your attic temperature lower than that of a home with a shingle roof. For the very best energy efficiency for your project, choose a panel with a paint finish as the pigments in the paint will reflect more heat during the day, and release heat back into the atmosphere even faster at night than a mill finish, galvalume product. From there you can add even more efficiently by installing Radiant Barrier with 1×4 wood purlins for the panels and trim to attach to. This creates an air space and greatly improves lower attic temperatures.

Can you walk on a metal roof?

You can safely walk of your roof up to a certain pitch. Normally once a roof exceeds a 5:12 pitch, it can be more hazardous to maneuver on. The good news, however, is that a metal roof is a very low maintenance roof so there’s less of a chance you’ll feel the needs to hop up on the roof in the first place.

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Customer Service Hours

M – F: 8am – 4pm EST 
Closed Weekends and Holidays

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Get your order FAST!

Our fullfilment partner can deliver your order within 2 buisness days in most cases. Contact us for full detials.
To see our delivery map, click here. For a list of pick up locations, click here.

(Delivery currently available for Florida and South Georgia. 8 pick up locations available in Florida) Order within time remaining for your order to be available for pick-up or delivery in 2 buiness days. Please note pick ups at all locations are available after 10 am on the day indicated by our team to you once your order is placed.

Our Current Pick Up Locations

Pick Up Location - TCM Trenton

301 SE 16th St., Trenton, FL 32693

Pick Up Location - TCM Live Oak

10142 SW 90th Trail
Live Oak, FL 32060

Pick Up Location - TCM Ocala

3021 NW Blichton Rd.,

Ocala, FL 34475

Pick Up Location - TCM Tallahassee

3708 NW Passage, Tallahassee, FL 32303

Pick Up Location - TCM Brooksville

922 Ponce DeLeon Blvd, Brooksville, FL 34601

Pick Up Location - TCM Deland

1721 Langley Ave,
Deland, FL 32724

Pick Up Location - TCM Jacksonville

4255 Dignan St.
Jacksonville, FL 32254

Pick Up Location - TCM Winter Haven

5577 East County Road 542, Winter Haven, FL 33880

Current Pick Up Locations Address List

301 SE 16th St., Trenton, FL 32693 10142 SW 90th Trail, Live Oak, FL 32060
3021 NW Blichton Rd., Ocala, FL 34475 3708 NW Passage, Tallahassee, FL 32303
922 Ponce DeLeon Blvd, Brooksville, FL 34601 1721 Langley Ave, Deland, FL 32724
4255 Dignan St., Jacksonville, FL 32254 5577 East County Road 542, Winter Haven, FL 33880


Our Current Delivery Area

Please note: We do not deliver to Monroe County, Florida at this time.


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